High bill

DT45
Switched-on
1 Reply 1085 Views

I have a bill for over $800 for a 3 month cycle which is much higher than all my previous bills over the year. During this cycle I have been away for 2 months ! The fridge, tv etc are all unplugged. So I am being charged $800 plus for a single person for 1 month ! This seems absurd and I am not in the country to check the meter. The bill is marked actual usage ! 

3 REPLIES 3
Natalie-AGL
AGL Moderator
1 Reply 1067 Views

Hi DT45, Thank you for getting in touch. 

 

There are a few things we can check to confirm if the bill is correct or if any changes need to be made. 

 

We appreciate you are currently overseas, is there anyone that would be able to check the meter read? 

 

Kind Regards, 

Natalie 

DT45
Switched-on
1 Reply 1056 Views
I believe I have a smart meter

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Natalie-AGL
AGL Moderator
0 Replies 1022 Views

Hi DT45, 

 

I will send you a private message so I can get some details from you and check your account. 

 

Kind Regards, 

Natalie