online account still showing Putting final touches

setupatel2
Switched-on
1 Reply 3661 Views

Opened up my electricity and gas account with AGL more than a week ago.

 

Still keep getting " we are putting final touches on your account ".

 

When will be able to access my account.

 

Thanks

 

Kind Regards,

Setupatel

 

2 REPLIES 2
jayden_AGL
AGL Moderator
1 Reply 3647 Views

Hi setupatel2,

 

Welcome to the AGL Community!

 

Can I ask if you've received confirmation from AGL that your account is open? If so, when did you receive this?

 

Kind regards,

 

Jayden

Mrscharman
Switched-on
0 Replies 3646 Views

My account is the same, the account has been open for 3 years, I've been unable to use my online account since I moved my connection in February last year! As a regional customer, this is very inconvenient, I've sent feedback many times! 


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