is there anyway to contact agl today 8th March 2020 via email at least

[rollers]

is there anyway to contact agl today 8th March 2020 via email at least

[David_AGL]

Hi @rollers . Today is the 8th of April. You can get in touch with us via the usual methods although there may be a longer wait time right now.

You can also log in to your My Account  and click "message us"

[rollers]

...many other organizations are at least offering a "chat" channel...  at least able to "speak" to someone

... phone contact fails and if i had my answer oneline ... i would not be doing this

...  surely there must be some interface with a agl representative   ...surely???

[rollers]

David_AGL...   need more info on "Message Us"

[rollers]

We're experiencing longer call wait times. If you'd rather not w ait on hold, you can  message us from your My Account overview page, between 8am - 8pm AEDT

131245......   fax noise

[David_AGL]

What would you like to know about the "Message us" function, @rollers ?

[rollers]

OK....   I want to CONTACT  someone who can look at my account

......if I have a problem   ...WHO can you CONTACT  !!!

......or we wait till Christmas when the government lets us all out

---  LIFE is still going on out here    ...i am not being impatient as i would have thought that agl  has the means to contact me...  i mean you was able to email ME

....not life or death query but    a query still the same    ...phillip

[David_AGL]

Hi @rollers . All three of the methods I mentioned in my first reply are available for you to contact us on.

• Phone (there will be longer wait times)
• Live chat
• "Message us" feature on My Account page

[rollers]

ok...   tomorrow i will ring  131245 on mutiple times to test your suggestion

....i can NOT see any live chat link...  anywhere on my pages

..... and ditto for "message us"     ... i would even be happy to correspond by email  [which you have]

          I am Not a social media person          ....have we been pushed back to the stone age!!

...phillip

[David_AGL]

If you still have trouble getting through on the phone, the links to where you'll find the live chat and messaging options are both in my first response to this question.