About rollers

...as i think you are trying to be helpful ...i will say again... my problem was caused by having a PROBLEM WITH MY NBN LANDLINE PHONE. Now i have a residential account and in my frustration.... tried the BUSINESS phone number... then being able to talk to a fellow.i repeat.... on my pc account webpage [at the time] ...was unable to see a link for either "chat" or 'message" ok..... lets leave it at that... matter resolved btw... i now have a problem with another company ...

David uPDATE,,, had to ring another 13 number yesterday ...and got the "fax" noise with that call ...obviously egg on my face !!! sorry!!! ...although "chat" link still not seen on webpage and dont have app on phone ........tried to "chat" with ip with nbn phone ...hopeless ...copied 3 pages of transcript and will have to give tpg a hard time ...as you should be able to talk to people via the phone !!!! phillip

Davi,David,David.... i dont know what webpage you are looking at.... but https://www.agl.com.au/aeo/home/login DOES NOT have those links available to meI tried 131245 a couple of times this morning with the same FAX NOISE [even tried just now 1502... same]...anyway i had to use another phone number [for big players] ..which got me through in 6 mins ..timed it ..my problem has been solved ....with so much unemployment ...a system that worked with more call center staff would res ...

ok... tomorrow i will ring 131245 on mutiple times to test your suggestion....i can NOT see any live chat link... anywhere on my pages..... and ditto for "message us" ... i would even be happy to correspond by email [which you have] I am Not a social media person ....have we been pushed back to the stone age!! ...phillip