i need to have a meter reading done not an estimate

[thekeg56]

I have had an estimate done for my qrt bill I need it to be read as the house has been vacant for most of the last billing cycle.

[David_AGL · Accepted solution]

Hi @thekeg56 ,

Your local distributor reads your meter periodically and sends the reading through to AGL. You might like to provide your own meter reading via My Account or the AGL app. 

Check out this help page for more information on submitting a meter read.

[Ryaneee]

The meter reading is unchanged. The meter was turned off several months ago as property vacant. Note: property vacant for the last 3 years. Require the account to be amended as NO Gas was used, Please act ASAP and reply to email: ryaneee@bigpond.com