direct debit

mandy1510
Switched-on
1 Reply 4736 Views

Hi,

Unfortunately i had forgotten about an insurance payment to be taken out of my account and so therefore there want enough money in account to pay for smoothing payments, what will happen now? 

Thanks Mandy

3 REPLIES 3
jayden_AGL
AGL Moderator
1 Reply 4731 Views

Hey Mandy1510,

 

Welcome to the AGL Community!

 

If this amount is due to be taken soon, then I encourage you to get in touch with our customer service team here who'll be able to push back the due date for you.

 

Kind regards, 

 

Jayden

mandy1510
Switched-on
1 Reply 4559 Views

Sorry think you might of miss read my question. I had already missed the direct debit payment, so I've missed a payment. Do I need to make it up?

jayden_AGL
AGL Moderator
0 Replies 4546 Views

Hi mandy1510,

 

Apologies for the confusion!

 

If you're on a payment plan then yes, you will need to make this up.

 

Cheers,

 

Jayden