bill payment overdue

2 Replies 4516 Views

I am overdue by a few days for both gas and electricity.  I am supposed to get my bills in the mail.  I don't work often at my home computer.  I missed both dates for both bills.  Can somebody phone me on my mobile to further discuss.  It's quite irritating because I get my water bills in the post.  





AGL Moderator
0 Replies 4489 Views

Hi Jacob2008! 

Welcome to the AGL Community! 

You can manage your account and person details directly on your AGL My Account, otherwise, please contact us and we'll update check your account settings. 


Kind regards, 



AGL Community Manager
0 Replies 4461 Views

Hi @Jacob2008 , to make sure you have your bills sent to your preferred location, log in to your account, click your username then "Account settings" from the dropdown.


Click "Communication preferences" and then "Edit" on "Account information and Updates".


If you have any issues, just click "Message Us" on the overview page of your My Account .