power bill

accessseemsdiff
Switched-on
1 Reply 523 Views

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So how do I get from a bill of $55 or so when the daily summary shows a bill of maybe $27. Are your systems that out of alignment.  Why did my previous bill summary show a credit of $18 but yet I was billed $6. Once again are you that unable to align data. very poor.

 

1 REPLY 1
-Jenna-
AGL Moderator
0 Replies 483 Views

Hi accessseemsdiff,

 

Thanks for being part of the AGL Community.

 

The 'Cost to date' will include any other bill charges, such as the daily supply charge, whereas the Usage screen will only display the consumption. You can view the other charges on your bills by referring to the second page. If you need further assistance with this, please don't hesitate to get in touch with us here.

 

Kind Regards,

Jenna