Why isn’t everyone getting reduced electricity prices during this time

[Jacki]

Everyone should be getting reduced electricity prices during this time especially as so many people in their homes not earning and may never get back to their norm.  Electricity prices are so high 

[David_AGL · Accepted solution]

Hi @Jacki . It's definitely a difficult time for a lot of people. For information on AGL's response to the current COVID-19 situation, including support options for those experiencing hardship and struggling with bills, please take a look at our COVID-19 response page.