Questions and discussion about AGL's Energy plans and your AGL Energy account
Hi Dandenong1, The energy insights report we send is an estimate of how energy is being used in your household. To get more accurate insights you can set up your home energy profile by visiting https://www.agl.com.au/help-support/energy/manage-your-account/home-energy-insights/energy-insights
Cheers, Deepesh
You were not charged $49 for a pool pump and therefore cannot get it back.
The bill total is for your electricity that you actually consumed, AGL has explained about this to you.
I could say that you also consumed 2kw per month while making your toast every morning....