When the new Plans started in March my account shows no bills

Mystified72
Switched-on
1 Reply 158 Views

Got an email saying my plan would change in March and I didnt have to do anything it would just change over but when it came time to change over my account went to zero when I should have my bill due this month

2 REPLIES 2
-Nam-
AGL Moderator
1 Reply 148 Views

Hi Mystified72, welcome to AGL Neighbourhood! 

 

We'll need to review your account and follow up with our billing team to see where your next bill is, please Contact Us so we can check this with you.

 

-Nam-  

Mystified72
Switched-on
0 Replies 144 Views

Thank you for the welcome I have today received an email from Demi saying she has lifted the block . As yet my account hasn’t updated but I am looking forward to seeing this change . Thank you for following up on this issue .