When does my energy plan expire?

[les61]

Where can I find out when my energy plan expires. I have checked AGL Online but cannot find the expiry date. I can find the plan details but no start or expiry date.

[jayden_AGL]

Hi les61,

Welcome to the AGL Community!
 

You can find this information by following the below steps:

1. Log into your AGL MyAccount here
2. Click 'Manage Account' at the top of the screen
3. Click 'Rates and Connections' on the left-hand side of the screen
4. Click 'View' to the right of 'Energy Plans'

Kind regards,

Jayden

[les61]

This tells me my current plan but does not state an expiry date.

[jayden_AGL]

Hi les61,

Apologies for the misunderstanding.

If you click 'Message Us' in the bottom-right hand corner of the MyAccount Overview page, our Messaging team will follow up on this and get back to you within 30 minutes or so.

Kind regards,

Jayden

[les61]

Every time I try that the new browser window tells me that the session has expired and to close the window. I tried it about 5 times with no luck.