AGL messaging...fails to send

Mee2
Switched-on
2 Replies 1759 Views

I have a question about the solar and battery rebate which appears to be limited to Tesla batteries and one other brand
Each time I try to ask a question on AGL messaging it says your message was not sent!

Is there a direct Email address to get some service or do I best go to another energy supplier ?

3 REPLIES 3
Ellen1
AGL Moderator
1 Reply 1752 Views

Hi Mee2! 

 

Welcome to AGL Community! 

 

This is disappointing to hear, we absolutely want to support you with your query, 

 

Here is there email address, when you contact them please also provide screenshots of the failed messages so we can get this looked into. 

 

Thank you 

Ellen

David_AGL
AGL Community Manager
0 Replies 1749 Views

@Mee2 if you continue to have technical issues using the messaging, please shoot me a private message with your account number and I'll have it investigated.

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Mee2
Switched-on
0 Replies 1725 Views

The address link you sent in the body of your text would not work either!

very frustrating 

cheers