Update contact details - don't have a mobile

Frostie
Switched-on
1 Reply 4838 Views

I want to change my email address in 'Contact Details' but I cannot do that unless I first enter a mobile phone number.  I don't have a mobile phone so am unable to make the change as your system will not proceed unless a mobile number is entered.

2 REPLIES 2
jayden_AGL
AGL Moderator
1 Reply 4823 Views

Hi Frostie,

 

Thank you for bringing this issue to our attention!

 

I'll refer this to our IT team. In the meantime, we'll have to ask you to get in touch with our customer service team to update this detail. You can do this here.

 

Kind regards,

 

Jayden

brokenbiscuit
Switched-on
0 Replies 1199 Views

Trying to make contact from UK to change my email address.  The Login doesn't work, the 131 tel no doesn't work, the virtual assistant is useless and there isn't a pukka telephone number I find/can use to make contact with you.  Help!!!?  davidwharvey1@outlook.com