Hi, I am new here. I am facing a problem, AGL is sending only service charges and not usage charges from last 3 billing cycles. I have called them, messaged them from Chat window, sent the feedback but no one is doing anything. No one is taking the meter reading. I am not able to do it myself as living in a strata property. I am afraid they will send a big invoice one day on new rates. What can I do, can someone suggests? Thank you very much in advance.