Not Getting Meter Reading for Electricity

Pankaj
Switched-on
1 Reply 32 Views

Hi, I am new here. I am facing a problem, AGL is sending only service charges and not usage charges from last 3 billing cycles. I have called them, messaged them from Chat window, sent the feedback but no one is doing anything. No one is taking the meter reading. I am not able to do it myself as living in a strata property. I am afraid they will send a big invoice one day on new rates. What can I do, can someone suggests? Thank you very much in advance.

1 REPLY 1
-Jenna-
AGL Moderator
0 Replies 30 Views

Hi Pankaj, thanks for being part of the Neighbourhood.

 

To help with this, we'll need to access your account. As this is a public community we won't be able to help you with this here, but I've contacted you via private message so I can assist.

 

Thank you,

Jenna