Normalised over 30 days -what?

Astraios
Conductor
2 Replies 569 Views

My bills have started saying this: “demand tariff - normalised over 30 days”. I don’t understand what this means and AQL doesn’t seem to be able to tell me. I understand normalisation as a mathematical concept but don’t see how they apply it to bill me. Any else know what’s going on here?

2 REPLIES 2
Deepesh_AGL
AGL Moderator
0 Replies 556 Views

Hi Astraios, As per the previous post I've sent you a private message to get more details and to discuss further. Cheers, Deepesh

Astraios
Conductor
0 Replies 466 Views

Just updating. 

Sent details as requested and have received nothing since.

 

no customer service whatsoever