Questions and discussion about AGL's Energy plans and your AGL Energy account
Hi
Just enquiring of the status of my November and December billing. No updates are available online. cheers
Hi PaulMM, we would need to review your account to investigate. Please get in touch via messenger in My Account or the AGL App so we can follow up.
Messenger does not understand the query. Is there a email I an deal with?
I have edited your post to remove your details as this is a public forum. Please ask for the resolutions team in messenger and they will be able to assist, otherwise you can call and speak with the resolutions team here.
hi. noted and have used the messenger. However, I have not been given any date for resolution.