Missing bills

akouz
Conductor
2 Replies 8058 Views

Hi,

While accessing my AGL account  at https://myaccount.agl.com.au/bills? I've noticed that several bills are missing. So far I have only 4 bills available:

  • 16 Sep to 2 Oct 2018
  • 3 Oct to 2 Nov 2018
  • 3 Feb to 2 Mar 2019
  • 3 Mar to 2 Apr 2019

3 bills for period  from 2 Nov 2018 to 3 Feb 2019 are missed. Is it possible to recover them?

 

3 REPLIES 3
jayden_AGL
AGL Moderator
0 Replies 8032 Views

Hi akouz,

 

These issues have a habit of resolving themselves, but I'll take a look at this issue for you and get back to you soon.

 

Kind regards,

 

Jayden

jayden_AGL
AGL Moderator
1 Reply 8021 Views

Hey akouz!

 

Would you mind checking in on your online account and confirming if these missing bills are now visible?

 

Kind regards,

 

Jayden

akouz
Conductor
0 Replies 8005 Views

Hi Jayden,

 

Now all bills are available, thank you.

 

Regards

  Alex