Missing bills

akouz
Conductor
2 Replies 6644 Views

Hi,

While accessing my AGL account  at https://myaccount.agl.com.au/bills? I've noticed that several bills are missing. So far I have only 4 bills available:

  • 16 Sep to 2 Oct 2018
  • 3 Oct to 2 Nov 2018
  • 3 Feb to 2 Mar 2019
  • 3 Mar to 2 Apr 2019

3 bills for period  from 2 Nov 2018 to 3 Feb 2019 are missed. Is it possible to recover them?

 

3 REPLIES 3
jaydeny
AGL Moderator
0 Replies 6618 Views

Hi akouz,

 

These issues have a habit of resolving themselves, but I'll take a look at this issue for you and get back to you soon.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.
jaydeny
AGL Moderator
1 Reply 6607 Views

Hey akouz!

 

Would you mind checking in on your online account and confirming if these missing bills are now visible?

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.
akouz
Conductor
0 Replies 6591 Views

Hi Jayden,

 

Now all bills are available, thank you.

 

Regards

  Alex