How to pay a bill under $10

[Wayneh32]

I have received a Gas bill for $1.48 but none of the payment options accept payments under $10 and nowhere on my AGL account can I ask for help. HELP! How can I pay this so that I am not hit with a failure to pay on my credit score???

[-Nam- · Accepted solution]

Hi Wayneh32! 

Any debit balances that are less than $10 won't effect your credit score, just skip payment for this balance and it will be brought forward to your next billing cycle. 

Note that if you have direct debit set up, payments under $10 will go through as normal, and you can still make payments under $10 via bpay, paypal, or in My Account and the AGL app.

Kind regards, 

-Nam- 

[Wayneh32]

Hi Nam, thank you, however I have closed my account so there will be no more billing cycles. Wayne

[-Nam-]

Hi Wayneh! 

If your final balance is less than $10 then no payment is required, we'll cover that for you. If you continue to receive reminders or you need more information, feel free to get in touch with us.

Kind regards, 

-Nam-

[Wayneh32]

Thank you Nam, I just got a reminder today, hopefully I will not get any more reminders

[Tuankhuu]

Hi Nam 

[Tuankhuu]

Hi Nam,

On my bill, I always had a pensioner discount but on this bill and the previous bill AGL has stopped the pensioner discount on my bills

[homeowner]

Hi

Does it still apply in 2023?

[Natalie-AGL]

Hi @homeowner, Yes, we still have a minimum payment amount of $10.00. 

Any balance less than $10 won't affect your credit score and will automatically carry over to your next invoice. 

You can always make payments less than $10 via BPAY and Paypal. 

Kind Regards, 

Natalie