Here we go again AGL breaching their contracts

Malster
Superconductor
1 Reply 720 Views

So I wonder how many of you received the "An update about your AGL electricity tariff" email dated 3rd Feb 2026?

"We’re getting in touch to let you know that from 23 February 2026, your electricity tariff will be changing.

A tariff is how you’re charged for the electricity you use. It can vary depending on things like where you’re located and the type of meter at your property. These updates can happen for a range of reasons, such as changes to network costs, government regulations, or as part of AGL’s regular review of tariffs.

We’ve outlined the details below, along with how we can support you.

Here’s everything you need to know

•          You’re moving to a new Time Of Use tariff from 23 February 2026. We’ve listed your current and new tariff details here .

•          If you would prefer to opt out of your new Time Of Use tariff to a Single Rate tariff, you can do this at any time. To switch, contact us on 131 245"

 

 

 

They are pushing the cutover date early, and didn't give enough notice as per our contract.

My contract states;

5. Variation of this Market Contract
(a) AGL may vary this Market Contract by providing written notice of the variation, which may consist of notice with a link to details of the variation on our website. 
(b) Unless expressly permitted by another clause in this Market Contract, we will give you 20 Business Days’ notice prior to any variation of this Market Contract taking effect and you may terminate this Market Contract under our Fair Contracting Promise in clause 13. 

(c) Despite clause 5(b), AGL may by written notice to you immediately vary this Market Contract: 
        (i) to accommodate any change in any Regulatory Requirements or permitted by a Regulatory Requirement; 
        (ii) to make a change that you have requested or expressly consented to; 
        (iii) to make an administrative or typographical change; or (iv) to make the terms of this Market Contract more General Terms 12 favourable to you.

None of 5(c) 1,2 or 3 apply.  So they must give me 20 business days notice.

From 3rd Feb, 20 business days is 3rd March.  20 Calendar days is Feb 23rd.

Need the extra time to compare retailers and batter suppliers..

Cherio

2 REPLIES 2
Lester
Powerhouse
1 Reply 709 Views

Just so you know @Malster the link here in your copy paste take people to your actual rates sheet, account number, address etc.

 

You had a pretty good deal there with single tariff and EV night saver . . .

Wish I had even your new rates, and minimal peak times or 4 hours an evening . . .

I'm on same plan, but we have 13 hours of peak a day, 4 hours from 0600 to 1000, and then another 9 hours from 1500 all night to midnight !!

That's 53c / kwh too.

Our solar feed in half that at 2c.

 

You might find if you can limit usage between 1600 and 2000, you might save quite a bit.

 

The lack of proper contract notice is a concern, 20 business days is a month, not 3 weeks.

 

Are you going to opt out and stay on single tariff like the offer made ?

Malster
Superconductor
0 Replies 700 Views

Hi Lester, 

 I ran the numbers an if only makes $6 difference to change. As you say, by limiting the off-peak and and peak, should be ok.

 

Thinking of getting batteries installed anyway, so I'll use them during the peak and off peak time, and charge them off the solar.  

 

Those rates are pretty standard for Ausgrid/Endeavor network. 

 

I saw Energy Aust of more doing a good EV plan too..  sussing that out tomorrow. 

 

Cheers