Help & Support

Energy Accounts & Plans

Questions and discussion about AGL's Energy plans and your AGL Energy account

Getting my credit refunded

Grahame
Semiconductor
‎27-01-2019 03:25 PM
1 Reply 14278 Views
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Grahame
Semiconductor
‎27-01-2019 03:27 PM
1 Reply 14276 Views

I am now overseas so it will all have to e online. But how?

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Grahame
Semiconductor
‎27-01-2019 03:29 PM
1 Reply 14274 Views

Again tried the link shown elsewhere and it DOES NOT work. Frustrating!

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jayden_AGL
AGL Moderator
AGL Moderator
‎29-01-2019 10:42 AM
0 Replies 14253 Views
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Hi Grahame,

 

You'll need to get in touch with a member of our customer service team to arrange a credit refund. The easiest way to do this whilst overseas is generally web chat (link here). Alternatively, you can call us using our overseas number on +613 8633 6000.

 

Kind regards,

 

Jayden

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