I have worked with several people on my problem over the past 9 months.
I do not get an email update either letting me know that my account is ready for payment, or my acount is ready to download. This has happend now for three quarters. I talk to people at your site but all I get is someone who downnot understand what my problem is, or that it's fixed and send me a printout that I had received over 9 months ago.
I urgently need to get this probem fixed. I need to talk to someone who can access my account and findout why it does not show on my screen when I log in to AGL, and why I only see old billing billing up to 9 months old. What in the hell is happening??? I need someone who knows what they are doing and have the access and knowledge of the payment and posting process that will allow them to fix it. Thank you.
