Hi Nam. I am also in similar situation where my electricity usage and solar feed in have not been updating since the 28/11 I have spoken twice to AGL chat and have not had any update since then. I was told they have raised with IT department and that it won’t be updating since they put a lock on it to find out what happened however this has been going on two weeks now and I have no idea when will this be fixed and no updates about it. I think the frustrating part is not knowing when it will be looked into and be fixed. Wondering if anyone can share how this issue was fixed? Thank you.