I phoned twice to see if I can get a better offer on my electricity & gas. Both operators said they would email the offer (would not discuss on the phone) but I have not received anything.
Can you assist or should I be seeking another provider?
I'm sorry to hear that we haven't come through for you!
Can I ask which plan you've requested more information about? Additionally, we list information about our available offers online here which may be of help.