Can't enter My account

[Zac1109]

Can't enter My account, it always shows "We're just adding the final touches". And I chose the electricity and gas plan half a month ago. But I asked the apartment managers, they told me that the electricity provider of my apartment was not AGL. How can I cancel the electricity and gas plan? I just want to select the gas plan.

[-Jenna-]

Hi Zac1109, we'll need to access your account to assist with this enquiry. As this is a public community we won't be able to help you with this here, but I've contacted you via private message so I can assist.

Thank you,

Jenna