Billing query

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My billing period is 22 October to January 19 2019 but my bill hasn't been sent for that time. Logging onto AGL site my bill just keeps rising as it stretches past the due date. Bill analysis on AGL website finishes at where I connected to solar in November and will only show an error message/not enough data to complete analysis. Downloading PDF of bill shows electricity quarter up to 21 October 2018. Am only requesting my bill and its corresponding consumption/generation data. Let us leave the feed in tariff alone as I'm sure that will be another matter to deal with.