bills and plans

james_yu
Switched-on
2 Replies 1341 Views

Hi 

My account number is xxxxxxxxxx and there are question on my recent bills.

 

On my plan, I will receive $25 credit every 3 months, but unfortunely, I received only two credits in the last 15 months.(between 12/06/2021 and 14/09/2022), And I recieved one credit last quarter after I had online chat with AGL) Could you please have another two credits deducted in my new current bill.

 

Thank you.

2 REPLIES 2
Komersty
Switched-on
0 Replies 1339 Views

same for me

 

-Olgi-
AGL Moderator
0 Replies 1331 Views

Hi @james_yu,

 

Welcome to Neighbourhood! I have deleted your account number from your post for security reasons and will send you a private message to grab your account information so I can help you further.

 

Thanks,

-Olgi-