Billing and account issue

ziyoudeyu
Switched-on
1 Reply 2200 Views

Hi,

My Gas account was changed back to the wrong balance, by charging meter read fees again, whilst the provider did not perform actual meter read and numbers was based on estimation clearly stated on bill. 
I am not able to see Electricity account online - issue raised 2 weeks ago, hence can’t proceed payment.

 

Thank you in advance for your help!

 

Regards,

chunyu

1 REPLY 1
NeilC
Powerhouse
0 Replies 2138 Views

Hi Chunyu,

 

Can you please explain your issues again.

 

You talk about a gas reading and then not being able to see your Electricity Account online.

 

Cheers

Neil