Bill issues

[Ash93]

I have contacted agl twice now as my app and account say over due and the incorrect amount owing and they have agreed both times and say it'll be adjusted as it's an error and they sent me the actual amount of the account. I'd like I to be corrected as it is stressful seeing this appear incorrect. 

[Xander-AGL]

Hi Ash, thank you for reaching out.

I'm very sorry to hear about this amount mismatch, I can imagine how stressful that would be.

I'm going to reach out to you privately to get some more details.

Kind regards,

Xander