ASTRONOMICALLY HIGH ELECTRICITY BILL

Kaleidoscope
Semiconductor
3 Replies 10384 Views

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CAN ANYONE TELL ME WHY MY ELECTRICITY BILL IS ASTRONOMICALLY HIGH, AND INCREASES MASSIVELY EACH QUARTER! IM ON A PENSION CARD AND AM A SINGLE MUM WHO WORKS FULL-TIME AND MY CHILD IS IN PRIMARY SCHOOL. ITS JUST THE 2 OF US....SO ALL THOSE PEOPLE UPSET AT THEIR BILLS COSTING $300 A QUARTER.... PLEASE LOOK AT MY $1,500+ PER QUARTER AND SOMEONE - ANYONE, PLEASE HELP ME CORRECT THIS MASSIVE AGL ERROR!

THANK YOU FOR YR TIME

8 REPLIES 8
jayden_AGL
AGL Moderator
1 Reply 10365 Views

Hi Kaleidoscope,

 

Thank you for your post!

 

You'll find it more useful to compare your bills for the same period in previous years as usage trends often change seasonally. Can I ask if you are able to access your usage information for February-May 2018?

 

Kind regards,

 

Jayden

Kaleidoscope
Semiconductor
1 Reply 10350 Views

Hi Jayden,

 

Yes I can, and last year it was half the price!

 

Kindest regards

 

Sue

Kaleidoscope
Semiconductor
1 Reply 10295 Views
jayden_AGL
AGL Moderator
0 Replies 10288 Views

Hi Kaleidoscope,

 

Apologies for the delayed response.

 

Would you mind confirming the total dollar and kWh values for your bill for February-May 2018?

 

Kind regards,

 

Jayden

MF1
Superconductor
1 Reply 10254 Views

Check to see if you have been getting estimated bills by taking your own reading and comparing it with your last bill. If they are estimated your bill will have E next to the reading. If it's estimated and the esimates are incorrect (likely), take your own reading with a photo and email that to AGL and they will adjust your account.

If it's not estimated, the only things which would cause such high bills would be heavy use of things like electric heating and/or aircon.

Failing that, you might either get the meter checked or get it changed out for a smart meter if you don't have one already. Take a reading on the last day of the old meter with a photo.

Dianneleroux
Switched-on
0 Replies 881 Views

I am with you! AGL tell me I owe over $1200 for the quarter and I'm only one person in a two bed house. There is something seriously wrong here..... 

Lester
Powerhouse
0 Replies 846 Views

Looking back on the post from 2019, it's hard to fathom how a small home with one adult one child could have received such a bill amount, this is before the period over the last 2 years or so when power costs have soared.

It'd be interesting to see how @Kaleidoscope got on with this with no further posts.

 

As for the thread awakening from @Dianneleroux you might need to get someone in to do a power audit, some power companies can do this, varies state to state, and there are private organisations that do it too.

Eg. AGL apparently do this for customers in Victoria ?

I just googled > power energy audit < and had a quick browse.

 

You can do some checks on various appliances yourself, there are simple powerpoint meters that measure what something plugged in is using, 2 quick search (power consumption meter) examples . . .

 

https://www.jaycar.com.au/mains-power-meter/p/MS6115 

https://www.bunnings.com.au/arlec-energy-cost-electrical-meter_p0586167 

 

I would look really close at your bill first.

Where are you using most KWH of power ?

At what times ?

If something looks very high, it's worth looking hard at that first.

 

If you have a few basic skills in analysis, you can possibly use meter readings when using power, and record some before / after figures, check readings before bed and in the morning, again middle and end of day etc, see if there are any large usage amounts of power used overall in the home.

 

A lot is going to depend on what state you are in, what plan, the tariffs, and then the metering, whether still on single tariff, possibly with CL if you have electric HWS, or if you are on TOU tariff which can be complex with best times to do household power using chores.

You should hope you aren't on a demand tariff, some are being moved to this, moreso in some QLD regions this can really be unfair in the way it charges a peak demand cost over an entire billing period peak demand, just from one single peak high usage.

 

States, pricing, plans, tariff structures, metering, it can all make one persons situation far different to anothers.

Very hard to work out what's going on, and most people don't have the time, desire, or willingness to get through all the cloudy modern power charging discrepancies.