Questions and discussion about AGL's Energy plans and your AGL Energy account
22% on time discount? My bill is $324.72 and the on time discount is $22.48, could somebody explain it to me.My calculation is 22x324.74/100=$71.4384. CHEATING to me!
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Pay on Time Discount
Receive a discount on your energy usage charges for paying your bills on time.
This discount does not apply to supply charges, or fees.
So a bit of reverse engineering (maths) shows that the usage component of your bill is $102.18
or ($22.48 * (100/22))
It would appear that you had $222.54 of supply charges and fees.
If you wish to clarify this you should contact AGL directly https://www.agl.com.au/help-support/contact-us.
Just click on the link above and a new web page will be started for you.
Please remember these are member supported pages and may be answered by any member.
If this resolves your issue please solve this, if you like the reply please click on the like button.
Cheers Neil