Solar discrepancy

[Burra]

My actual solar generation on a particular day is 10kwh as indicated by my inverter but AGL only recognises 7kwh that is 30% error in favour of AGL. What if there is a similar error with power I purchase.

Has anyone else experienced the same.

[Natalie-AGL]

Hi Burra, Thank you for getting in touch. 

The AGL account only records the solar that has been exported to the grid and doesn't factor any solar generation that has been used. 

We can verify your electricity usage and solar generation; I'll send you a private message so I can grab some of your details. 

Kind Regards, 

Natalie