Questions, discussions and feedback about the AGL website, My Account page, and our online services
Hi,
My reference is the invoice number 7345263. This invoice was initially sent to me by mistake since I cancelled my contract with AGL before it started. The reason was that our lease agreement was cancelled. Over the phone, you cancelled the invoice. I was still receiving this invoice in the next few months, so I called you again. You told me I should ignore your email as there is a bug in your system. But I am still receiving these email with the invoice attached after one year. Please cancel this emails as make my account zero. Ten of emails that you are sending is really annoying me.
Regards,
Farnad
Invoice 7345263 |
Hi,
Why there is no one at AGL to fix this problem? Is there any customer support there? My reference is the invoice number 7345263. This invoice was initially sent to me by mistake since I cancelled my contract with AGL before it started. The reason was that our lease agreement was cancelled. Over the phone, you cancelled the invoice. I was still receiving this invoice in the next few months, so I called you again. You told me I should ignore your email as there is a bug in your system. But I am still receiving these email with the invoice attached after one year. Please cancel this emails as make my account zero. Ten of emails that you are sending is really annoying me.
Regards,
Farnad