Scam alert

[Kate81]

I received calls this afternoon claiming to work on behalf of AGL offering a switch to a newer cheaper plan. They did not seem professional and did not try to verify my identity first. I checked with AGL and no notes that these were legitimate calls. Be careful, don’t click on the link they say they will send you (I hung up before this happened). Scary thing is they knew my name and address the electricity is billed to!! 

So if you would like the info, these are the two numbers that called me claiming to work for AGL

03 7045 5945

03 6185 3544

[dotti86]

I received missed call from same number. Google flagged it during attempted call, so i didn't answer. I blocked it

[dotti86]

Obviously y'all just paid to do jack sht

[dotti86]

Thankfully i didnt bother answer. I dont answer numbers i dont recognise nor anticipate or private numbers. Blocked!

[Sleeke]

I just received a call from Craigieburn Vic as well from an Indian man offering to upgrade my plan to much cheaper below market rates. He then put me through to a "senior supervisor" to do the "upgrade".  They were both unprofessional and rude and had a bit of information about me - name, the fact that I was with AGL and a very old postcode. I asked questions about why they were calling and how they knew information about me - and they were quite rude and assertive. I ended up hanging up, but unfortunately not before I gave them my current post code : (  

[Griff130]

Scam still on going 

0735104921 called twice today story was the same as others conversation cut out on me but certainly seemed very legit. Almost would have had me tbh

[Baitsmell]

Had a call from 07 3510 4921 today. Glad I didn’t answer 

[Ronshar]

I had the same number (07) 3520 4921, called me today, 5th Mar 26, almost 2 years after your event. Have they ever done anything to shut this activity down? It would appear not.

[ChrisE_AGL · Accepted solution]

Hi @Ronshar 

We do our best to shut down scam caller numbers. It's unfortunate this one hasn't yet. 

Thank you for bringing this to our attention I'll be raising this. 

I'll also share our Report a scam page for users who encounter ones in the future and encourage you to report them. 

Thank you, Chris