Not updating my solar usuage

danhoppy
Switched-on
1 Reply 3329 Views

It has been over a week since last update on usuage.

1 REPLY 1
-Jenna-
AGL Moderator
0 Replies 3306 Views

Hi Danhoppy,

 

Thanks for being apart of the AGL Community.

 

If you are a Queensland customer, there has been a hold placed on billing and usage updates whilst we remediate the Government credits. 

 

If you are not a Queensland customer, please contact us with your account details and we will be happy to investigate this further - https://www.agl.com.au/contact-us/social/contact-us

 

Regards,

Jenna