Download pdf returns error on both website and mobile app

rajaeian
Switched-on
2 Replies 7327 Views

I receive the following error every time I try download the pdf version of a bill:

 

{"clientId":null,"valid":false,"appStatusCode":70117,"documentId":null,"validationMessage":null,"encryptedData":null,"invalidAttempts":null,"maxAttempts":null}
4 REPLIES 4
Cessnock
Switched-on
0 Replies 7319 Views

Hi get the same error message.

 

When I try to download the bill I get this error message:
{"clientId":null,"valid":false,"appStatusCode":70117,"documentId":null,"validationMessage":null,"encryptedData":null,"invalidAttempts":null,"maxAttempts":null}
 
Please can you email me all invoices (history and future)
mjbaker_au
Switched-on
1 Reply 7303 Views

Yup...getting the same message, too.

-Nam-
AGL Moderator
1 Reply 7295 Views

Hi @rajaein, @Cessnock and @mjbaker_au! 

 

We had an outage over the weekend but this was fixed Monday morning, can you please try again and let us know if you're still unable to get access? 

 

Thanks! 
 

-Nam-

rajaeian
Switched-on
0 Replies 7293 Views

It works fine now. Thanks