Questions, discussions and feedback about the AGL website, My Account page, and our online services
Hi Scott1984, We're sorry to hear about your experience as its usually a quick process to change your energy plan. You can find more information by visiting https://www.agl.com.au/help-support/energy/manage-your-account/update-account-details/energy-plan-de...
I will send you a private message shortly to discuss further. Cheers, Deepesh