Agl Response time

boby51
Conductor
2 Replies 2661 Views

Hi,

How long dose AGL take to respond to an enquiry?

 

 

3 REPLIES 3
David_AGL
AGL Community Manager
1 Reply 2657 Views

Hi @boby51 ,

 

We try to respond to inquiries as quickly as possible, but that depends on how you get in touch (Chat, Message, Phone?), the topic of the inquiry, and also on when you try to reach us. For example,  phone wait times have been longer than usual lately because we're receiving a high volume of calls.

 

Are you waiting on a response to a specific inquiry?

NeilC
Powerhouse
0 Replies 2646 Views

@boby51 

 

Probably as long as it takes for you to respond to Davids response.

Cheers Neil


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boby51
Conductor
0 Replies 2634 Views

Have been contacted but not yet resolved.