For many months I have tried to access the Rewards information. I can get to the first Rewards page, but as soon as I click "Find out more" on any offer, or "View all", I am taken to a page that says:
"That wasn't supposed to happen. We're sorry for the inconvenience, but we're experiencing some difficulties when trying to take you to AGL Rewards right now. Please check back soon."
I have cleared my cache several times and tried multiple browsers, to no effect. What is the next step in fixing this?
Solved Go to Answer
Hi MichelleC and Manwei,
I do apologise that you aren't able to access the AGL Rewards.
It sounds like we will need to have this investigated by our I.T department. Please contact us using one of the methods on the below link and we will be happy to assist.