Agl rewards has stopped working since its transition. I tried to clear my cache, use different browsers but it did not work. Half a year ago I contacted a customer service representative via an online chat and was told someone will get back to me but I received no phone calls from AGL. This is extremely frustrating because I’m a loyal customer and I don’t understand why AGL can’t resolve such a simple issue for me.
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If so, please send me via private message a screenshot of your My Account page including your account number and I will have it looked into. To send a private message, click my name.