AGL rewards in perpetual loop - have multiple AGL accounts
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Hi Looptheloop,
Welcome to the AGL Community!
Having multiple accounts can unfortunately cause headaches, but it's nothing that we can't work around. If you can shoot me a quick private message (by clicking on my username "jaydeny") with your AGL account number(s) and address, I'll be happy to lend a hand.
Cheers,
Jayden
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Hi Jaydeny,
Thanks for offering to help fix this problem
My account number is [edited to remove personal info]
We have both gas and electricity supply for both addresses under this account number.
I have tried clearing the cache on Microsoft Edge but this hasn't cleared the problem
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Hi Anne,
Thanks for getting back to me!
I've taken a look at your account and I've fixed up this issue for you. As a result, you'll get an email very soon prompting you to re-register for our online services. Could you please follow the prompts within this email and log back in?
Let me know how you go.
Kind regards,
Jayden
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