End Chat doesn’t appear to work

user1
Switched-on
1 Reply 457 Views

When you chose end chat in online chat support, a second prompt appears asking if you’re sure you want to end chat or close. When you select end chat again, nothing happens and all previous chat history is still there. Is this a bug?

3 REPLIES 3
David_AGL
AGL Community Manager
1 Reply 455 Views

Hi @user1 , thanks for  letting us know.  Can you provide more info about where you're seeing this error? What page is it on?

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user1
Switched-on
1 Reply 453 Views

340EB94D-F57B-4CD7-A559-87853F789B92.png

In the chat window of the app (signed in by user)

David_AGL
AGL Community Manager
0 Replies 447 Views

Thanks @user1 , I'll pass that along.

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If a post answers your question, please click MARK AS SOLVED. This helps others in the community find the answers they're looking for.