Different billing amount on App to paper?

Christinche74
Switched-on
2 Replies 221 Views

Hi, I have recently noticed a difference of the billing amount on App to paper? I usually pay my bills via App. Anyone else have this occur?

2 REPLIES 2
NeilC
Powerhouse
0 Replies 217 Views

@Christinche74 

 

In the App or Web interface you are shown an approximation of your usage.

 

It is more accurate if you have single rate tariffs but either way the amount shown does not include your Supply charge.

 

Your paper bill (or PDF if you download that) shows your actual usage and is itemised.

 
Cheers Neil


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Lester
Powerhouse
0 Replies 179 Views