Different billing amount on App to paper?
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Hi, I have recently noticed a difference of the billing amount on App to paper? I usually pay my bills via App. Anyone else have this occur?
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In the App or Web interface you are shown an approximation of your usage.
It is more accurate if you have single rate tariffs but either way the amount shown does not include your Supply charge.
Your paper bill (or PDF if you download that) shows your actual usage and is itemised.
Cheers Neil
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See this thread too, it could be your issue . . .