App not working.

Sunnydays
Switched-on
3 Replies 14061 Views

Hi. Recently joined AGL. Have been using the app to monitor usage and solar gains. However app now doesn’t work and is unable to show usage or show predicted bills. 

5 REPLIES 5
jayden_AGL
AGL Moderator
1 Reply 14060 Views

Hey Sunnydays,

 

Welcome to the AGL Community!

 

I'll ask you to send me a quick private message by clicking on my username (jaydeny) with your AGL account number and address so that I can take a look at this issue for you.

 

Cheers,

 

Jayden

Georgem
Switched-on
0 Replies 13853 Views

My AGL APP stopped updating/working last Friday 

Wendy1959
Switched-on
0 Replies 13696 Views

My app is not working.  I recently signed up.  App worked for three days and then stopped.  Hasn’t Shown useage or feed in for a couple of weeks now 

Rojohay
Switched-on
1 Reply 10364 Views

Hello my agl is not working. How do i fix please.

-Jenna-
AGL Moderator
0 Replies 10313 Views

Hi Rojohay, thanks for bring part of the AGL Community.

 

We will need more details from you to determine the issue. Please contact us directly here. You can also get in touch via AGL Messenger, which you can access by logging into My Account here.

 

Kind Regards,

Jenna