Adding account to app

SharonC
Switched-on
1 Reply 1273 Views

Can someone please explain how to add gas to my AGL app? Electricity is on there but I would like gas on the same app! Thank you! 

1 REPLY 1
Xander-AGL
AGL Moderator
0 Replies 1254 Views

Hi Sharon, 

 

Thank you for your question.

 

As long as the account number is the same, you should be able to see the gas alongside your electricity when using the app.

It's important to keep in mind, however, while gas will show your latest bills, as gas meters are not internet connected, any projected bill amounts shown are based on estimates, until the meter is actually read.

If your gas contract has a different account number, you will need to contact us at agl.com.au/contact-us so we can merge both account numbers into the one online account.

 

Kind regards,
Xander