Hi @haskim1, Thank you for reaching out and bringing this matter to our attention.
We are currently investigating a known issue with the app which it causing your bill projected to reflect zero, this may also prevent you from submitting a meter reads. A high priority request has been raised to resolve the issue and we are currently investigating the matter and hope to have this resolved soon.
We apologise for any inconvenience caused.
Kind Regards,
Natalie
