AGL Electricity app stopped working 07 Aug / AGL gas part of the app is fine

Taiger
Switched-on
1 Reply 410 Views

Anyone else had this issue? 

 

I do self reads every week, from the 07 Aug I have only been able to do AGL Gas reads. 

 

For electricity, I'm getting that 'it's not you it's us' message, or it's error'ed out b/c AGL want me to contact them, but won't reach out. 

1 REPLY 1
Natalie-AGL
AGL Moderator
0 Replies 394 Views

Hi Taiger, Thank you for getting in touch. 

 

We are sorry to hear that you are having trouble submitting your own meter reads. 

 

I'll send you a private message so I can assist you further. 

 

Kind Regards, 

Natalie