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AGL Employee

AGL Employee

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4 Messages

What's New for the AGL app v8.16 - Payment Uplift and more!

What's New for the AGL app v8.16 - Payment Uplift and more!

We're pleased to announce that we've recently launched version 8.16 of the AGL app. There has been an upgraded payment experience, making it easier for you to:

  • Make payments via an improved Bill payment experience along with clearer pathways to changing payment amounts
  • Change payment methods while reducing the risk of repeat payments
  • Make partial payments, a common source of feedback from you in the past
  • Adding or removing payment methods
  • Managing or setting up direct debit
 

payment_uplift2.png

 

We are committed to continuously improve your digital experience and welcome your feedback and ideas. Try out these new features today and let us know what you think in the AGL App Ideas space, here on Neighbourhood. If you have any comments about this update, please let us know below. 

1 Attachment

Switched-on

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1 Message

Love the new experience!

Semiconductor

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3 Messages

Hi Since the update my electricity service isn’t visible. 
is there a solution. 
thanks. 

AGL Moderator

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153 Messages

Hi smj,

 

We are sorry to hear you are having issues viewing your electricity service on the AGL app.

 

We will send you a private message to get some more information.

 

Kind regards,

 

Megan

Semiconductor

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4 Messages

My app does not show me the battery info of my system. Is it because I have a Tesla unit. If I had the AGL battery info I would be able to regulate my import and export more efficiently.